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Privacy and security

The Webshop is offered to you by Pierre Fannes bvba, with registered office at Brusselsesteenweg,49 B-1560 Hoeilaart, registered in the register of legal entities in Brussels under the number 0454.742.92

MUNO is compliant with the General Data Protection Regulation.


The personal information that you enter voluntarily on this site is processed by MUNO-Pierre Fannes bvba in accordance with the law of 8 December 1992 on the protection of privacy, the law of 11 December 1998 and the law of 26 February 2003 to implement Directive 95/46 / EC of 24 October 1995 on the protection of individuals with regard to the processing of personal data and the free movement of such data and its amendments and the associated implementing decisions.

We only register your personal data if you voluntarily (directly or indirectly) have provided this information to us or we have obtained it through the use of cookies.

Which data will be processed

In general, we record the following personal data:

  • Name;
  • Address;
  • Phone number(s);
  • Date of birth;
  • E-mail address;
  • Credit or debit card number;
  • Sex.

Processing of personal data

Your personal data will only be processed with your consent for the following purposes:

  • to settle your orders;
  • to optimize the content of the website;
  • for direct marketing;
  • to analyze our sales and to better understand your wishes and preferences;
  • so that you can take advantage of offers and participate in competitions;
  • so that you can participate in customer research or focus groups;
  • for the processing of trade-in products or returns;
  • to improve our stores; as well
  • to deal with questions or complaints.

MUNO-Pierre Fannes bvba ensures that all data it possesses is always treated confidentially and stored safely. Any transfer of your personal data to third parties will always be carried out in accordance with the applicable legislation and only for the above-mentioned purposes.

This website may contain links to other websites that do not fall under our control. We can not take responsibility for the protection of the privacy or content on those websites, but offer the links to make it easier for our visitors to find more information about specific topics.

Rights of the person concerned

Right to access and improve processed data.

Everyone has the right to access and modify his or her processed data. If you wish to view, delete or change your data, please contact the controller. You can also submit a request for modification of incorrect data, incomplete data or data that is no longer relevant.

Everyone has the right to oppose the use of his or her processed data for direct marketing free of charge.

Responsible for processing

For questions about the processing of your personal data, you can always contact the controller for the following contact details:

Commission for the protection of privacy

If this website does not comply with the policy of respect for privacy, as described here and the implementing legislation, please contact the Commission for the Protection of Privacy, Boulevard de Waterloo 115, 1000 Brussels,

Cookie statement

The use of Cookies on the Webshop is part of the policy regarding the protection of your privacy and the processing of your personal data.

What are Cookies?

During a visit to the webshop, Cookies, small information files, can be automatically stored on your computer's hard drive. These may also contain personal data. This is to facilitate access to the website, to speed up the navigation of the website and to personalize the website based on your preferences. Cookies can be read by a website other than the one that has drawn them up. Ignoring Cookies may result in the website not functioning properly.

Use of Cookies by MUNO-Pierre Fannes bvba on the webshop:

MUNO-Pierre Fannes bvba uses cookies to simplify the use of the web shop and to improve the speed of your future visit to our website. In addition, MUNO-Pierre Fannes bvba also uses cookies to collect anonymous data and to generate statistics about the use of the web shop with the aim of optimizing it.

Management of Cookies

You can change the settings to block Cookies or to alert you when cookies are being sent to your computer or mobile device. For more information on how to adjust or change the settings of your browser, please consult your browser instructions or help screen. You can also delete the already installed cookies from your computer or mobile device at any time.